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Last updated: May 17, 2018
INFORMATION COLLECTION AND USE
JMM collects some anonymous information that cannot be traced back to a specific individual (when that person is not signed in with an account). For example, our web servers automatically record the IP address (the general location where the user is logged) of each visitor to our Website, joycemeyer.org, and tracks how many people visit the Website. This anonymous information is used to administer and specialize the Website more effectively and gain general information about the backgrounds and sources of visitors.
JMM may also ask you to provide personal information that identifies you. We require this information when you create an account, submit an inquiry to us, become a partner, make a purchase or donation, or engage with us for promotional purposes. Such information could include your name, postal address, phone number, email address, date of birth, marital status, other demographic information, or credit card information. JMM limits the personal information it collects to that which is reasonable under the circumstances, and we only collect your personal information with your consent.
We use your personal information for the purposes we state or imply when it is collected, and we may otherwise use your personal information where permissible by law, for example to respond to an emergency, or in the course of an investigation into illegal behavior.
COOKIES AND SIMILAR TECHNOLOGIES
Cookies are small pieces of text used to store information on devices that visit websites. Other technologies, including data we store on your web browser or device, identifiers associated with your device, pixel technology (e.g. Facebook pixel) and other software (Google Analytics and Google AdWords), are used for similar purposes. In this policy, we refer to all of these technologies as “cookies.”
Authenticating and identifying you on our websites so we can provide you the services you requested, including location services.
Keeping track of information, you have provided to us. For example, your favorites, shopping cart, wish lists, etc.
Measuring your use of the websites so that we can tailor your experience to your interests, and improve our service on the Website, apps or social media platforms.
To help us keep your account, data and the website safe and secure.
Some browsers have “do not track” features that allow you to tell a website not to track you. These functions are not uniform. Note that if you disable cookies certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.
We want to communicate with you only if you want to hear from us. We try to keep emails and other digital communications to a minimum and give you the ability to opt in to any marketing communications we send.
We will send you emails relating to your transactions on joycemeyer.org. You may also elect to receive certain ministry and marketing email communications, in accordance with your preferences, and from which you may unsubscribe at any time in the last email you received.
You may also update your subscription preferences by clicking on the link in the bottom of any email you receive from the Ministry.
Even if you have opted out of receiving promotional communications from us, please be aware that we may still contact you for other purposes. For example, we may contact you to provide communications you have consented to receive, regarding the products you have requested or services we provide to you, or if you contact us with an inquiry.
INFORMATION SHARING AND DISCLOSURE
JMM will not rent, sell, lease, or share personal information with other organizations, except in response to subpoenas, court orders, legal processes, or to establish and/or exercise legal rights.
JMM is the legal entity that determines the purposes and means of the processing of Personal Data. As the Data Controller, JMM takes all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards.
JMM is a Data Controller as well as a Data Processor. However, there are times when JMM uses trusted third-party service providers to help us collect and process information. These third party Processors may have access to, store, or process Personal Data or Client Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information and conform to our privacy standards. Some of these third parties may be located outside of the country you reside in, and as a result, that country's courts, governments or law enforcement agencies could obtain disclosure of your information in accordance with that country's laws.
SAFEGUARDS AND RETENTION
JMM takes all reasonable steps to protect the security and confidentiality of your personal information. We protect the personal information within our custody or control with appropriate organizational, technological and physical safeguards.
We store personal information in electronic and physical files that are secure, and our security measures include secure on- and off-site storage, restricted access to records and data processing equipment, password protocols, and encryption and security software. We conduct audits and monitor compliance with our privacy practices. If you live outside of the United States, please be aware that you are sending information (including Personal Data) to the United States where our servers are located. We will protect it with same protocols listed above.
We only retain personal information for as long as is necessary for the purpose for which it was collected. Legal requirements, however, may require us to retain some or all of the personal information we hold for a period of time that is longer than that for which we might otherwise hold.
COMPROMISE OF PERSONAL INFORMATION
In the event that personal information is compromised as a breach of security, JMM will promptly notify you in compliance with applicable law.
EUROPEAN USERS AND YOUR RIGHTS
Access, Correction, Deletion
Users residing within the EU, are afforded certain rights regarding their personal information. Except where an exception or exemption applies, these rights include the ability to access, correct, and request deletion of your personal information. We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided to us. If you wish to access or amend any Personal Data we hold about you, or to request that we delete any information about you please use the Contact Us link provided below. In order to comply with your request, we may ask you to verify your identity.
If you reside in the EU and you believe your personal information was handled incorrectly, you can email our Data Protection Officer at firstname.lastname@example.org or reach our Data Protection Officer by postal mail at:
Joyce Meyer Ministries
Data Protection Officer
United Kingdom Office
P.O. Box 1549
Windsor SL4 1GT, United Kingdom
Data Protection Authority
Subject to applicable law, if you are a citizen or resident of the European Union, you also have the right to (i) object to JMMs use of your personal information and (ii) lodge a complaint with your local data protection authority or the United Kingdom Information Commissioner’s Office.
United Kingdom Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire
SK9 5AF, United Kingdom
Telephone: +0303 123 1113
Fax: 01625 524510
THIRD PARTY LINKS
We do not knowingly collect children’s personal information. Users under the age of 16 must ask parent or guardian permission to use this Website, request information from JMM, or purchase any resources on this Website.
JMM strives to keep all personal information complete, up-to-date and accurate. You or a person authorized on your behalf has the right to request changes or corrections to inaccurate or incomplete information. If you have any questions, please reach out to us via one of the avenues listed below.
Joyce Meyer Ministries
P.O. Box 655
Fenton, MO 63026
1-800-727-9673 or (636) 349-0303
All information and or content provided by Joyce Meyer Ministries' website is protected by copyright laws and is owned by Joyce Meyer Ministries. This information and or content includes, but is not limited to, graphics, images, photographs, audio clips, video clips, text, articles, and the Joyce Meyer Ministries logo, which is a registered trademark of Joyce Meyer Ministries.
You may not publish, modify, copy, distribute, sell, transfer, or reproduce in any way the material on this website without prior written permission from Joyce Meyer Ministries. You may not, without the permission of Joyce Meyer Ministries, mirror or frame any material which is contained on this website.
Joyce Meyer Ministries also prohibits unauthorized links to the site and reserves the right to disable any unauthorized links or frames.
This site may contain links that will let you access other websites that are not under the control of Joyce Meyer Ministries. The links are only provided as a convenience, and Joyce Meyer Ministries does not endorse any of these sites. Joyce Meyer Ministries assumes no responsibility or liability for any material that may be accessed on other websites reached through this site, nor does Joyce Meyer Ministries make any representation regarding the quality of any product or service contained at any such site. Joyce Meyer Ministries has no responsibility or liability for any material on other websites that may contain links to this site.
The unauthorized use of any of the material contained on this website may violate certain copyright laws, trademark laws, communications regulations and statutes, and laws concerning privacy and publicity.
Billing Terms & Conditions
Payment Option Restrictions
All credit cards presented at time of payment must have a valid expiration date and security code.
Other Payment Policies
Payment is expected at time of purchase or upon due date of purchase order.
Any discounts claimed at time of purchase will be reflected on payment.
Your payment information is private and will not be shared with any other party.
By using our site, you consent to the above billing terms and conditions.
Return & Refund Policy
Joyce Meyer Ministries guarantees your satisfaction and offers you returns within 30 days of order receipt.
To ensure that your returned merchandise is credited properly you must first contact Customer Service to get authorization for return and/or refund.
Packages without proper return authorization will not be accepted. Items returned will be refunded to the credit card used.
Defective merchandise must be returned with the original packaging.
Please have ready your order information, the reason for return, and list the item(s) you are returning.
Pack the item(s) that you are returning to us. Enclose a copy of your packing slip, and wrap the package securely.
Be sure to apply adequate postage.
All returns and billing questions must be resolved within 30 days of order receipt.
Sharing Christ - Loving People
Joyce Meyer Ministries is called to share the Gospel, disciple nations and extend the love of Christ. Through media we teach people how to apply biblical truth to every aspect of their lives and encourage God’s people to serve the world around them. Through our missions arm, Hand of Hope, we provide global humanitarian aid, feed the hungry, clothe the poor, minister to the elderly, widows and orphans, visit prisoners and reach out to people of all ages and in all walks of life. Joyce Meyer Ministries is built on a foundation of faith, integrity and dedicated supporters who share this call.