Frequently Asked Questions

Technical Support

Most of the issues you may be experiencing can be resolved by clearing the cache on your browser. After clearing the cache, completely close out of the browser; reopen and re-launch our website, joycemeyer.org. For more instructions on how to do this, you can visit the help or support page of your provider’s web browser.

Google Chrome

Mozilla Firefox

Safari

  • Go to your app store to ensure that you’ve downloaded our official Joyce Meyer Ministries app.
  • Install any updates for the Joyce Meyer Ministries app.
  • Install any updates for your phone.
  • Close all of your active apps, turn off your device and turn it back on.
  • If you’re still having issues, try uninstalling and reinstalling the app.

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